On the GMAT site it says :
“On occasion, weather conditions or other circumstances beyond the test administrator's control may require a delayed start or the rescheduling of your test appointment. If technical problems necessitate canceling your test session or prevent reporting of your scores, you will either be offered the opportunity to schedule another test appointment free of charge or receive a full refund of the original test fee. These remedies are the exclusive remedies available to examinees affected by technical problems” http://www.mba.com/mba/thegmat/testday/testcenterregulations.htm
The night before the GMAT, I was going through the site to ensure that I have followed everything to T. I came across this para and I wondered for a second what would happen if I encounter a technical problem that day.
Then, I went to check my GMAT test ID online. That’s when I discovered a strange thing. My test ID was not there……. It said that I had cancelled my exam. I was baffled. It was 2230hrs and I could not call the helpdesk to ask. I refused to panic. My exam was scheduled for next day at 1330hrs. I checked my credit card statement and the money was not refunded. I could not sleep the whole night wondering what had happened. Next day I woke up at 0600hrs to call up the Australia helpdesk number. They are 5 ½ hours ahead of Indian Standard time. The person who took my call checked their records. Rest-assured the money had been debited, but he had no clue how the system had cancelled my exam. …..:)…… He told me that I cannot take the exam that day but he will check with his supervisor as to what should be the next step. In the history of GMAT, this had apparently happened for the first time!!!!
I called and called and called. Finally after several days I was asked whether I wanted my money to be refunded or should they reschedule my exam with no extra cost (obviously!!!!). Again……Obviously!!!........ ;)….. I asked them to reschedule my exam.
That’s my strange incident with GMAT.
Apparently, what had never happened before happened to me.
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Wow! that’s totally something nobody would have heard about before. You were lucky, that you got to take the exam again. Even I am scared of this thing a lot. What if my system crashes while I am taking the exam? It is scary! My bar exam is next month and I am almost done with my Bar Review Courses. I hope everything goes smoothly.
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